Nevada Medicaid and Nevada Check Up News (Fourth Quarter 2024 Provider Newsletter) [Read]

Attention Behavioral Health Providers: Monthly Behavioral Health Training Assistance (BHTA) Webinar Scheduled [See Web Announcement 2009]

Attention All Providers: Requirements on When to Use the National Provider Identifier (NPI) of an Ordering, Prescribing or Referring (OPR) Provider on Claims [Announcement 850]

If you are a Medicaid provider whose revalidation application has not been processed by your termination due date, you will be ineligible to provide services to any Nevada Medicaid or Nevada Check Up recipients, including both Fee-for-Service and Managed Care Organization (MCO) enrolled recipients. See Web Announcement 1265

Enrollment Termination Frequently Asked Questions (FAQs) [Review]

Notifications

NOTIFICATION:The following Nevada Medicaid Provider Web Portal services will be unavailable from 8 p.m. to midnight Pacific Time Sunday, January 26, 2025, for scheduled maintenance:
  • Secure Provider Web Portal (Electronic Verification System – EVS), which includes:
    • Recipient Eligibility
    • Provider Claim Appeals
    • Prior Authorization (PA) system
    • Claims Submission
  • Online Provider Enrollment (OPE)
  • Gabby®, which includes:
    • Customer Service Center (877) 638-3472
    • Automated Response System (ARS) (800) 942-6511
  • Real time CAQH/CORE EDI eligibility and claim verification
  • Provider Pre-Admission Screening Resident Review (PASRR)

Multi-Factor Authentication Frequently Asked Questions

Unwinding COVID-19 Information

Known System Issues-Click HERE

Paper claims are no longer accepted by Nevada Medicaid. Please refer to Web Announcement 1733 and Web Announcement 1829 for additional information.

Top 10 Claim Denial Reasons and Resolutions/Workarounds for December 2024 Professional Claims. See Web Announcement 3538.

Top Enrollment Return Reasons and Resolutions for January 2024 Submissions. See Web Announcement 3350.

Top Prior Authorization Denial Reasons for the Third Quarter of 2024. See Web Announcement 3488.

Attention Providers Using the Authorization Criteria Function: Results that return prior authorization (PA) requirements are accurate. For results that return “There are no records found based on the search criteria,” there may be a PA requirement if limits have been exceeded. To verify PA requirements, please refer to the Medicaid Services Manual (MSM) Chapter for your service type at dhcfp.nv.gov and the Billing Guide for your provider type at www.medicaid.nv.gov.

Scheduled Site Maintenance

During the scheduled site maintenance window the Provider Web Portal will be unavailable. The table below shows the regularly scheduled maintenance window. All times will be in the Pacific time zone.

Monday - Friday
12:00AM - 12:30AM

Monday
8:00PM - 12:00AM

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... ï ‚ Prior Authorization requirements ï ‚ New TPL contractor contact information ï ‚ New MCO contact information 08/08/2008 Chapter 8 updated to reflect the mandatory ...
Terms matched: 1  -  Score: 280  -  01 Sep 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/NV_Billing_General_20170314.pdf
... January 1, 2018, to serve recipients enrolled in a Managed Care Organization (MCO) in urban Washoe and urban Clark counties. As of July 1, ...
Terms matched: 1  -  Score: 38  -  11 Sep 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/web_announcement_1442_20170911.pdf
... information documented in the Fee-for- Service (FFS) or Managed Care Organization (MCO) policy and billing manuals. Nevada Medicaid consists of four different health care ...
Terms matched: 1  -  Score: 104  -  21 Sep 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/web_announcement_1447_20170921.pdf
... by Managed Care Organizations (MCOs) . If a recipient is enrolled in an MCO, you must bill the MCO directly. If the recipient is enrolled in ...
Terms matched: 1  -  Score: 35  -  22 Sep 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/NV_BillingGuidelines_PT29_online_20151204.pdf
... 1, 2018, to serve Medicaid recipients enrolled in a Managed Care Organization (MCO) in urban Washoe and urban Clark counties. As of July 1, ...
Terms matched: 1  -  Score: 92  -  26 Oct 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/NV_Medicaid_News_2017-1026.pdf
... in Condition checkbox selected, along with a copy of the approved authorization from the MCO. This MCO documentation must include the service type (PCS), approved ...
Terms matched: 1  -  Score: 84  -  26 Oct 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/web_announcement_1463_20171026.pdf
... authorized to access. â"€ Choose the Functions you want the delegate to ... Eligibility Changes from Managed Care Organization (MCO) to Fee-for- Service (FFS ...
Terms matched: 2  -  Score: 65  -  31 Oct 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/PWP_PA_Training_2017-07.pdf
... 31, 2017, dental services for recipients enrolled in a Managed Care Organization (MCO) in Washoe and Clark counties will continue to be managed through Fee-for- ...
Terms matched: 1  -  Score: 41  -  09 Dec 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/web_announcement_1480_20171208.pdf
... Benefits Administrator (DBA) to serve recipients enrolled in a Managed Care Organization (MCO) in Washoe and Clark counties. ï ‚ The final day to request ...
Terms matched: 1  -  Score: 23  -  21 Dec 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/web_announcement_1486_20171221.pdf
... Benefits Administrator (DBA) to serve recipients enrolled in a Managed Care Organization (MCO) in Washoe and Clark counties. In preparation for the contract start date ...
Terms matched: 1  -  Score: 21  -  28 Dec 2017  -  URL: https://www.medicaid.nv.gov/Downloads/provider/web_announcement_1489_20171228.pdf
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