Provider Training
Contact the Provider Training Unit
Provider Services Field Representative Team Territories: Please refer to the attached document to determine which Field Representative is assigned to assist you with inquiries.
Nevada Medicaid and the Division of Health Care Financing and Policy (DHCFP)/Nevada Medicaid are committed to
helping providers understand billing policy and successful claim submission. With these priorities in mind, we offer opportunities
to increase your knowledge throughout the year in a variety of locations, formats and times, including lunch and learn sessions held
during lunch hours to minimize time needed to be away from regular business hours. Instructor-led virtual training is also a great
opportunity when travel is not possible, or when multiple staff from an office plan to attend.
Training is free of charge and we encourage the attendance of billing staff, billing agencies, direct practitioners/health care providers,
office managers, admitting and front-desk staff, etc.
Provider training workshop schedules will be posted quarterly in a Web Announcement and on this webpage. Registration is required to attend
the scheduled workshops. To register, simply select the 2017 Provider Training Registration Website link below, select the workshop of your choice, complete the required information and submit.
If you have difficulty registering, please send an email to our Provider Services Field Representative Team at
NevadaProviderTraining@dxc.com. Please include your name, contact information,
and the workshop you are attempting to register to attend. A Field Representative will contact you to assist with the registration process.
In addition to the training workshops scheduled throughout the year, Provider Services Field Representatives are available in your area to assist
when you have questions, concerns or additional training needs. As a reminder, the Annual Medicaid Conference is not a venue to discuss specific
billing issues as they may include sensitive and confidential information. Please do not hesitate to reach out to your Field Representative as
the need arises. If you are unsure who your representative is, please select the
Provider Services Field Representative Team Territories
link and review Web Announcement 719 for additional details.
2016 Nevada Medicaid Provider Survey Results
[Review Survey Results] [Web Announcement 1183]
Provider Web Portal 5.0 Training Registration (June 2017)
| Provider Web Portal 5.0 Training Registration (June 2017) |
|---|
| Register for the Provider Web Portal 5.0 training sessions by clicking on the link associated with the location of the training. The training sessions for each location are listed below the appropriate link. |
|
Nevada Provider Training - Las Vegas - Grant Sawyer State Office Building
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=732ea27acb949a0de8289cf6164e3317 Dental/Orthodontia 9 a.m. to noon June 12, 2017 Adult Day Health Care 1 p.m. to 4 p.m. June 12, 2017 Dental/Orthodontia 9 a.m. to noon June 13, 2017 Adult Day Health Care 1 p.m. to 4 p.m. June 13, 2017
Nevada Provider Training - Las Vegas - Hampton Inn Tropicana - Fiji
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=e3f7475c127f0b380b195bbe311056da Personal Care Services 9 a.m. to noon June 14, 2017 Personal Care Services 1:30 p.m. to 4:30 p.m. June 14, 2017
Nevada Provider Training - Las Vegas - Hampton Inn Tropicana - Salon A
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=36692f277d9a584e49dbad08e3cf8413 General Provider Web Portal 5.0 Training for all provider types 8 a.m. to 10 a.m. June 15, 2017 11 a.m. to 1 p.m. June 15, 2017 2 p.m. to 4 p.m. June 15, 2017 8 a.m. to 10 a.m. June 16, 2017 11 a.m. to 1 p.m. June 16, 2017 2 p.m. to 4 p.m. June 16, 2017
Nevada Provider Training - Reno - Northwest Reno Library
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=54b47c770a53931f8bd2df9196e15232 Personal Care Services 10 a.m. 1 p.m. June 6, 2017 Dental/Orthodontia 3 p.m. to 5 p.m. June 6, 2017
Nevada Provider Training - Reno - Sierra View Library
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=6f659c2d066ae5b0205976540d44d481 General Provider Web Portal 5.0 Training for all provider types 10 a.m. to noon June 7, 2017 12:30 p.m. to 2:30 p.m. June 7, 2017 10 a.m. to noon June 9, 2017 12:30 p.m. to 2:30 p.m. June 9, 2017
Nevada Provider Training - Reno - South Valley Library
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=e33d39f9217242a0e98036f026551039 Dental/Orthodontia 11 a.m. to 2 p.m. June 5, 2017 Personal Care Services 3 p.m. to 5 p.m. June 5, 2017
Nevada Provider Training – ALL VIRTUAL ROOM SESSIONS
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=78c19ac4f35c9324734501364d5177b3 Use the above link to view the list of the virtual room Provider Web Portal 5.0 training sessions and to register to attend. Please note: When registering for a training session, please update the preferences to select the appropriate time zone. Click registration link. 1. On the registration page, click “New York Time” which will display the Preferences page. 2. In the Time zone list, select “San Francisco (Pacific Daylight Time)”. 3. Click Save. 
|
Training Calendar and Registration
| Title |
|---|
| Training Calendar |
| 2017 Provider Training Registration Website |
Training Announcements
| Updated Date | Title |
|---|---|
| Jan. 6, 2016 | First Quarter 2016 Provider Training Workshops |
| March 15, 2016 | Second Quarter 2016 Provider Training Workshops |
| June 21, 2016 | Third Quarter 2016 Provider Training Workshops |
| March 31, 2016 | Attention Provider Type 33: Register Now for Targeted Training for DMEPOS Providers |
| April 21, 2016 | Nevada Medicaid Community Paramedicine Provider Training and Enrollment Session |
| July 14, 2016 | Attention Provider Type 25: Targeted Training Scheduled for Optometry Providers |
Self-Paced Training
Self-paced, computer-based training courses available on demand for providers.
| Group Code | Training Portal |
|---|---|
| PROV | Nevada Medicaid Training Portal |
Serious Occurrence Report (SOR) Form Instruction Video
Workshop Materials
Workshop materials will be posted to this site upon completion of the workshop.
| Date | Topic |
|---|---|
| July 2017 | Provider Web Portal Prior Authorization Training |
| July 2017 | Provider Web Portal Personal Care Services Training |
| March 2017 | Hospice Provider Training |
| March 2017 | Payerpath CMS-1500 Training |
| March 2017 | Payerpath UB-04 Training |
| March 2017 | Payerpath Dental Training |
| June 2016 | Nevada Medicaid Nursing Facility PASRR/LOC Training |
| June 2016 | Nevada Medicaid Nursing Facility and ICF/IID Tracking Process Training |
| January 2016 | Foundations: Provider Program Basics |
| January 2016 | Claim Appeals, Adjustments and Voids |
| December 2015 | PASRR Training |
| August 2015 | ICD-10 Overview |
| March 2015 | Using the Automated Response System (ARS) |
| August 2014 | National Drug Code (NDC): Billing for Outpatient Drugs Administered in Physician Offices, Urgent Care Settings, Clinics and Outpatient Facilities |
| April 2014 | Introduction to Becoming a Nevada Medicaid Provider |
| September 2013 | New Level Of Care (LOC) Screening Tool for PASRR Users |
| February 2013 | Program Integrity – Be Aware of Medicaid Fraud |
Annual Medicaid Conference Materials
Below are the presentations shown at the Annual Medicaid Conference.
| Date | Topic |
|---|---|
| October 2016 | 2016 Annual Medicaid Conference: Welcome, Health Information Technology, and Provider Training Opportunities |
| October 2016 | Behavioral Health Highlights |
| October 2016 | Provider Enrollment |
| October 2016 | Web Portal and Online Provider Enrollment |
| October 2016 | The Archives of Hospice: A Governmental Timeline of the Birth and Life of the Medicaid Hospice Benefit |
| October 2016 | Pharmacy Updates |
| October 2016 | Preventive Medicine and Early Periodic Screening Diagnosis and Treatment |