Contact the Provider Training Unit
Provider Relations Field Service Representative Team Territories: Please refer to the attached document to determine which Field Representative is assigned to assist you with inquiries.
Nevada Medicaid and the Division of Health Care Financing and Policy (DHCFP)/Nevada Medicaid are committed to helping providers understand billing policy and successful claim submission. With these priorities in mind, we offer opportunities to increase your knowledge throughout the year in a variety of locations, formats and times, including lunch and learn sessions held during lunch hours to minimize time needed to be away from regular business hours. Instructor-led virtual training is also a great opportunity when travel is not possible, or when multiple staff from an office plan to attend.
Training is free of charge and we encourage the attendance of billing staff, billing agencies, direct practitioners/health care providers, office managers, admitting and front-desk staff, etc.
Provider training workshop schedules will be posted quarterly in a Web Announcement and on this webpage. Registration is required to attend the scheduled workshops. To register, simply select the 2020 Provider Training Registration Website link below, select the workshop of your choice, complete the required information and submit.
If you have difficulty registering, please send an email to our Provider Services Field Representative Team at NevadaProviderTraining@dxc.com. Please include your name, contact information, and the workshop you are attempting to register to attend. A Field Representative will contact you to assist with the registration process.
In addition to the training workshops scheduled throughout the year, Provider Services Field Representatives are available in your area to assist when you have questions, concerns or additional training needs. As a reminder, the Annual Medicaid Conference is not a venue to discuss specific billing issues as they may include sensitive and confidential information. Please do not hesitate to reach out to your Field Representative as the need arises. If you are unsure who your representative is, please select the Provider Relations Field Service Representative Team Territories link.
Training Calendar and Registration
|2020 Provider Training Registration Website|
Self-paced, computer-based training courses available on demand for providers.
|Group Code||Training Portal|
|PROV||Nevada Medicaid Training Portal|
|July 2017||Learning Management System (LMS) Tip Sheet|
Serious Occurrence Report (SOR) Form Instruction Video
Provider Enrollment and Revalidation Instruction Materials
Provider Tip Sheets, Quick Reference Guides and FAQs
|October 2020||Claim Submission Tip Sheet: Dental Claims|
|October 2020||Claim Submission Tip Sheet: Institutional Claims|
|October 2020||Claim Submission Tip Sheet: Professional Claims|
|September 2020||Submitting Claims with Other Insurance Frequently Asked Questions (FAQ)|
|September 2020||Member Focused Viewing Function Quick Reference Guide|
|August 2020||Verifying A Recipient’s Eligibility Quick Reference Guide|
|April 2020||Tip Sheet for Claims Appeals|
|February 2020||Electronic Verification System (EVS) Frequently Asked Questions (FAQ)|
|February 2020||Submitting an Institutional Claim for Medicare Part B Coverage - Tip Sheet|
Workshop materials will be posted to this site upon completion of the workshop.