Attention Nursing Facility and ICF/IID Provider Types 19 and 68: Tracking Process Is Changing on July 1, 2016 [Web Announcement 1141]

Attention All Providers: Requirements on When to Use the National Provider Identifier (NPI) of an Ordering, Prescribing or Referring (OPR) Provider on Claims [Announcement 850]

Nevada Medicaid and Nevada Check Up News (First Quarter 2017 Provider Newsletter) [Read]

Notifications

Attention All Nevada Medicaid Providers: Managed Care Organization (MCO) Changes Effective 2017. See Web Announcement 1380

PCS, Prior Authorization and Web Portal Upgrade Frequently Asked Questions (FAQs) [Review]

Enrollment Termination Frequently Asked Questions (FAQs) [Review]

If you are a Medicaid provider whose revalidation application has not been processed by your termination due date, you will be ineligible to provide services to any Nevada Medicaid or Nevada Check Up recipients, including both Fee-for-Service and Managed Care Organization (MCO) enrolled recipients. See Web Announcement 1265.

Scheduled Site Maintenance

During the scheduled site maintenance window the Provider Web Portal will be unavailable. The table below shows the regularly scheduled maintenance window. All times will be in the Pacific time zone.

Monday - Friday
12:00AM - 12:30AM

Sunday
8:00PM - 12:30AM

Contact the Provider Training Unit

Provider Services Field Representative Team Territories: Please refer to the attached document to determine which Field Representative is assigned to assist you with inquiries.


Hewlett Packard Enterprise and the Division of Health Care Financing and Policy (DHCFP)/Nevada Medicaid are committed to helping providers understand billing policy and successful claim submission. With these priorities in mind, we offer opportunities to increase your knowledge throughout the year in a variety of locations, formats and times, including lunch and learn sessions held during lunch hours to minimize time needed to be away from regular business hours. Instructor-led virtual training is also a great opportunity when travel is not possible, or when multiple staff from an office plan to attend.


Training is free of charge and we encourage the attendance of billing staff, billing agencies, direct practitioners/health care providers, office managers, admitting and front-desk staff, etc.


Provider training workshop schedules will be posted quarterly in a Web Announcement and on this webpage. Registration is required to attend the scheduled workshops. To register, simply select the 2017 Provider Training Registration Website link below, select the workshop of your choice, complete the required information and submit.


If you have difficulty registering, please send an email to our Provider Services Field Representative Team at NevadaProviderTraining@hpe.com. Please include your name, contact information, and the workshop you are attempting to register to attend. A Field Representative will contact you to assist with the registration process.


In addition to the training workshops scheduled throughout the year, Provider Services Field Representatives are available in your area to assist when you have questions, concerns or additional training needs. As a reminder, the Annual Medicaid Conference is not a venue to discuss specific billing issues as they may include sensitive and confidential information. Please do not hesitate to reach out to your Field Representative as the need arises. If you are unsure who your representative is, please select the Provider Services Field Representative Team Territories link and review Web Announcement 719 for additional details.

2016 Nevada Medicaid Provider Survey Results

[Review Survey Results]  [Web Announcement 1183]

Provider Web Portal 5.0 Training Registration (June 2017)
Provider Web Portal 5.0 Training Registration (June 2017)
Register for the Provider Web Portal 5.0 training sessions by clicking on the link associated with the location of the training. The training sessions for each location are listed below the appropriate link.
Nevada Provider Training - Las Vegas - Grant Sawyer State Office Building
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=732ea27acb949a0de8289cf6164e3317
Dental/Orthodontia 9 a.m. to noon June 12, 2017
Adult Day Health Care 1 p.m. to 4 p.m. June 12, 2017
Dental/Orthodontia 9 a.m. to noon June 13, 2017
Adult Day Health Care 1 p.m. to 4 p.m. June 13, 2017
Nevada Provider Training - Las Vegas - Hampton Inn Tropicana - Fiji
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=e3f7475c127f0b380b195bbe311056da
Personal Care Services 9 a.m. to noon June 14, 2017
Personal Care Services 1:30 p.m. to 4:30 p.m. June 14, 2017
Nevada Provider Training - Las Vegas - Hampton Inn Tropicana - Salon A
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=36692f277d9a584e49dbad08e3cf8413
General Provider Web Portal 5.0 Training for all provider types
8 a.m. to 10 a.m. June 15, 2017
11 a.m. to 1 p.m. June 15, 2017
2 p.m. to 4 p.m. June 15, 2017

8 a.m. to 10 a.m. June 16, 2017
11 a.m. to 1 p.m. June 16, 2017
2 p.m. to 4 p.m. June 16, 2017
Nevada Provider Training - Reno - Northwest Reno Library
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=54b47c770a53931f8bd2df9196e15232
Personal Care Services 10 a.m. 1 p.m. June 6, 2017
Dental/Orthodontia 3 p.m. to 5 p.m. June 6, 2017
Nevada Provider Training - Reno - Sierra View Library
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=6f659c2d066ae5b0205976540d44d481
General Provider Web Portal 5.0 Training for all provider types
10 a.m. to noon June 7, 2017
12:30 p.m. to 2:30 p.m. June 7, 2017

10 a.m. to noon June 9, 2017
12:30 p.m. to 2:30 p.m. June 9, 2017
Nevada Provider Training - Reno - South Valley Library
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=e33d39f9217242a0e98036f026551039
Dental/Orthodontia 10 a.m. to 1 p.m. June 5, 2017
Personal Care Services 3 p.m. to 5 p.m. June 5, 2017
Nevada Provider Training – ALL VIRTUAL ROOM SESSIONS
https://enterpriseservices.webex.com/enterpriseservices/onstage/g.php?PRID=78c19ac4f35c9324734501364d5177b3
Use the above link to view the list of the virtual room Provider Web Portal 5.0 training sessions and to register to attend.

Please note: When registering for a training session, please update the preferences to select the appropriate time zone.
1. Click registration link.
2. On the registration page, click “New York Time” which will display the Preferences page.
3. In the Time zone list, select “San Francisco (Pacific Daylight Time)”.
4. Click Save.
PortalTraining
Training Calendar and Registration
Title
Training Calendar
2017 Provider Training Registration Website
Training Announcements
Updated Date Title
Jan. 6, 2016 First Quarter 2016 Provider Training Workshops
March 15, 2016 Second Quarter 2016 Provider Training Workshops
June 21, 2016 Third Quarter 2016 Provider Training Workshops
March 31, 2016 Attention Provider Type 33: Register Now for Targeted Training for DMEPOS Providers
April 21, 2016 Nevada Medicaid Community Paramedicine Provider Training and Enrollment Session
July 14, 2016 Attention Provider Type 25: Targeted Training Scheduled for Optometry Providers
Self-Paced Training

Self-paced, computer-based training courses available on demand for providers.

Group Code Training Portal
PROV Nevada Medicaid Training Portal

Serious Occurrence Report (SOR) Form Instruction Video
Workshop Materials

Workshop materials will be posted to this site upon completion of the workshop.

Date Topic
March 2017 Hospice Provider Training
March 2017 Payerpath CMS-1500 Training
March 2017 Payerpath UB-04 Training
March 2017 Payerpath Dental Training
June 2016 Nevada Medicaid Nursing Facility PASRR/LOC Training
June 2016 Nevada Medicaid Nursing Facility and ICF/IID Tracking Process Training
January 2016 Foundations: Provider Program Basics
January 2016 Claim Appeals, Adjustments and Voids
December 2015 PASRR Training
August 2015 ICD-10 Overview
March 2015 Using the Automated Response System (ARS)
August 2014 National Drug Code (NDC): Billing for Outpatient Drugs Administered in Physician Offices, Urgent Care Settings, Clinics and Outpatient Facilities
April 2014 Introduction to Becoming a Nevada Medicaid Provider
September 2013 New Level Of Care (LOC) Screening Tool for PASRR Users
February 2013 Program Integrity – Be Aware of Medicaid Fraud
Annual Medicaid Conference Materials

Below are the presentations shown at the Annual Medicaid Conference.

Date Topic
October 2016 2016 Annual Medicaid Conference: Welcome, Health Information Technology, and Provider Training Opportunities
October 2016 Behavioral Health Highlights
October 2016 Provider Enrollment
October 2016 Web Portal and Online Provider Enrollment
October 2016 The Archives of Hospice: A Governmental Timeline of the Birth and Life of the Medicaid Hospice Benefit
October 2016 Pharmacy Updates
October 2016 Preventive Medicine and Early Periodic Screening Diagnosis and Treatment